Tax Research and Compliance 149670

• Developing long-term relationships with clients through managing and interpreting their requirements.
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage with customers
• Strong telephony etiquettes (verbal & active listening skills)
• Customer orientation and ability to adapt/respond to different types of changes
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively
• Identifying and assessing customers’ needs to achieve satisfaction.
• Flexible, adaptable, proactive and self-motivated
• Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
• Willing to work in different time zones/ late night shifts
• Adherence to quality and compliance guidelines
• Ability to take quick decisions and respond to Customer inquiries
• Able to work in 24/7 environment

##LI-DNI

• Fresh B.Com, BA, BBA graduates (2020 batch only) with 60% plus throughout their academics
• Excellent communication, analytical and interfacing skills
• Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
• Willing to work in different time zones

Laterals

• Excellent written and verbal communication skills
• 1 to 3 years of experience in backend operations, Tax or Customer Service
• Detail oriented, high accuracy with numbers, good experience in MS office
• Extremely service oriented with willingness to learn new things
• Willingness to work in US shifts

Qualification: B. Com, BBA, BBM, M. Com, MBA

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