Global Shared Services Learning Delivery Associate Learning Consultant
Req Number: PHL18322
Category: Operations
Posted Date: May 15, 2024
Category: Operations
Posted Date: May 15, 2024
Work Location(s): Makati City, Manila, PH
The Learning Consultant is responsible for delivering instructor-led (onsite and virtual) training on the technical features and functional aspects of all solutions to enable the effective use of systems, tools, and processes by learners, provide associates the abiltiy to do their jobs, and to ensure clients are prepared for their initial and on-going utilization of the multiple-product offerings, features, and support services.
The Learning Consultant may also conduct new hire orientation/organizational overview sessions, and participate on rotational training assignments as required.
The Learning Consultant will also provide input to the instructional design team for enhancements and updates to existing training curriculum and may participate in the instructional development process by testing/editing materials and by providing feedback regarding class flow, hands-on exercises, and knowledge checks.
In addition, the Learning Consultant will also be asked to provide consultative input to using a big picture view of client and associate needs/gaps in relation to task focus and completion.
The Learning Consultant will also be responsible for conducting field observations and participating in field activities such as: side-by-side calls and roundtables to drive associate engagement and ensure content remains revelant, updated, and effective.
Experience in training, service, implementation or equivalent knowledge/experience with pertinent HCM products/solutions. Cognition, adult learning, instructional design and delivery theories and processes. Preferred professional certification such as FPC, CPP, or PHR, if available in Associate’s country.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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