Description
WOTC Assistant Manager Roles - Oversee the complete WOTC claim lifecycle, including pre-screening, certification requests, documentation review, and claim submission processes. Ensure timely processing of IRS Form 8850 and supporting documentation. Monitor certification status and resolve complex eligibility issues. Manage escalations related to claim denials, audits, and compliance concerns. Ensure adherence to filing deadlines and state workforce agency requirements ##LI-DNI1)Demonstrates leadership skills that support the organizational goals, values and mission through effective, frequent communication with on-shore operations to ensure consistent process, procedures and service levels are delivered. 2)Establishes department and individual goals and objectives to develop a cohesive, responsive, and responsible department. Communicates progress through department meetings and performance reporting and planning. 3)Ability to consistently motivate and improve the overall associate experience 4)Create/maintain a positive learning environment that supports associate growth 5)Mediate any interpersonal issues; conflict management 6)Maintain a high level of knowledge and proficiency in Tax process 7)Update job knowledge by participating in educational opportunities including team briefings and other trainings 8)The ability to collaborate and work in a team environment as well as work independently and make sound decisions 9)Review all procedural alerts and provide updates/instructions to the organization and act as a technical resource for the department. 10)Escalation Management 11)BU Management 12)Identify business pain points and suggest business process improvement ideas
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
