Welcome to the family, Norfolk!
We’re hiring.
ADP in Norfolk has become a game changer. We’ve helped revitalize downtown, brought new talent to the area, and continue providing opportunities for local veterans. You can help us make a lasting impact when you join us here.
Passion and fun
Isn’t this what life is all about? Finding something that you love to do and have fun doing it? A career at ADP gives you that opportunity.
ADP Client Service and Implementation - Why Come, Why Stay?
SEBASTIAN: I was born and raised in Poland, came here as a kid. I got introduced to ADP right out of high school, well technically in high school. My mom used to clean the office location, so after soccer practice pretty much I went in there and cleaned the floors, bathrooms. One day, one of the areas in operation, hey do you want a job? I applied. I officially started with ADP in 2002, as operations specialist.
FATIMA: I graduated from radiography, so I have my X-ray degree, but I've never been interested in doing a medical field, I just did it for my parents. I've been more into numbers and accounting. Once I graduated, I looked up on Google, what’s the best company to work for in Illinois? And ADP was one of them, top list. I started researching and looking into it and I really, really liked it and that's when I applied.
RABEYA: So I was working at a bank and everyone would come in and cash their checks and it would always pop up like
ADP, and I'm like, who is this company? What do they do? So, I just looked up ADP online and I was like, oh wow so they process payroll and do HR. So they were hiring a client support specialist and I was like, that sounds like something that I have experience for. I've worked retail throughout college, this sounds like a good job just to make some money toward my dreams of becoming a lawyer.
JADA: I was about to graduate college; I was in limbo trying to figure out what I was going to do once I graduated. A friend of mine from school she had already graduated, and she was actually already working for ADP. She said Jada you really have to work for this company, they're amazing. So, I started about a month after I graduated, and I was really shocked to find that the company was better than I thought it would be. They were basically walking me through different departments that I may be interested in, trying to teach me different ways to get accommodated to my new job. I definitely love the fact that everyone was so supportive.
SEBASTIAN: Once I actually ended up being in ADP, that was the big change. I was moving out through different positions, and that's what really made me stick around. Looking at the culture and how everybody took care of each one another.
FATIMA: My previous jobs it was just repetitive, doing the same thing over and over. My job now you learn new things every single day, and it really challenges you to know what to do next. What to look forward to, or what to work in order for you to grow in your current role and progress. There's a lot of room for opportunities.
RABEYA: The benefits here were amazing-- tuition reimbursement, student loan repayment assistance. I ended up really loving what I was doing. I've had a ton of different roles at ADP and being able to experience those different things I started falling more and more in love with everything that I was doing. Being able to use a lot of the skills and be able to use a lot of my talents within my day to day, it just made me a very sticky employee. To be here I'm like, I don't think I want to be a lawyer anymore. I don't think I want to do that, I feel like this is so much better.
SEBASTIAN: My mom really proud. She realized early on a great company just by interacting with the people in the office itself, and she really pushed me to get in there and go my career with a company like that. She's extremely proud to see me today where I am over those 19 years of my career.
Visit ADP.com/careers
Logo: ADP, Always Designing for People.
[MUSIC PLAYING]
ADP Client Service and Implementation - Day in the Life
JEN: A day in the life of a client service manager is really being involved in the day to day operations of your department, your business unit, helping your associates get through all of the interactions with clients.
DEREK: A typical day for me? I will check my emails. I'll also go through my Outlook calendar, see what I have going on for the day. Then I have a morning debrief with our director. At that point, we discuss what's going on for the day, what I did the previous day, what I have on my schedule.
FATIMA: First go through my emails and make sure I answer all my clients, make sure their questions are answered. Once I'm done with the emails, I log into my application for FLT, which is a full level text and start my day, but if they need me in service, for example, then I'll jump in the phones and take calls.
FREDDIE: At any point in a day, I have a number of meetings where I'm helping clients roll out new solutions, 401(k), time off, onboarding, employee self-service, everything and anything.
FATIMA: I don't like routine. So my previous jobs, it was just repetitive, doing the same thing over and over. My job now, it's challenging. You learn new things every single day. It really challenges you to know what to do next, what to look forward to or what to work in order for you to grow in your current role and progress.
Text: Visit ADP.com/careers
Logo: ADP, Always Designing for People.
[MUSIC PLAYING]
ADP Client Service and Implementation - Career Satisfaction & Recognition
SEBASTIAN: Every day I'm challenged to grow. I'm extremely empowered by my leaders to keep moving forward and constantly, not just progressing, but making things better for our associates, for our clients, and just for everybody.
JADA: It feels amazing being able to help a client. I feel like I'm making such a big difference. I think once I graduated college, and even now sometimes I struggle like what's my purpose? What am I here for? And I feel like when I help a client it definitely helps me feel like ok, this is the reason why I do what I do. I'm able to help people day in and day out.
FREDDIE: I love being challenged on my job every day. I love helping people. I love that we are kind of behind the scenes but we impact the livelihoods and lives of a lot of different people, the employees that we touched indirectly through the services that we provide.
NEWSY: One of the reasons why I continue to stay at ADP is because of the work that we do. It's meaningful work. Is work that is impacting at least one in six lives in the United States, right? So, the fact that you're working on something that is helping people be able to pay their rent, its helping people be able to manage their benefits, there's such a sense of purpose in everything that we do because we're solving real life problems. One of the things that I will never forget about the work that I've done here at ADP, is how we were able to come together to help our clients during these tough times, during COVID. Not only were we going through the transition of working from home, but we also came together to make sure that our clients had everything that they needed.
JADA: I was working with a small restaurant, they were just hit by the pandemic, didn't know what they were going to do, but they knew that they had to lay their employees off. So I basically explained to them that we know everything that's going on. We know it's hard we're here for you. We can help you through this. They were definitely relieved. There was one less thing that they had to worry about. And in a couple of months, they were actually able to start back up again. It made me feel amazing. I felt like I had such a big impact. I feel like what I do matters and I feel like what I do is going to be recognized.
FREDDIE: If anything some of the recognition that gets thrown at me. I'm like Oh, stop it you. It's always very flattering when it's from a client, but it's just as flattering when you hear it from some of the senior leaders. Especially when you think that because of their position, you're not on their radar. If anything it's quite the opposite.
SEBASTIAN: One of the biggest things that I always recognize is really that tap on your shoulder. Hey, good job, that was a huge win, you went above and beyond.
NEWSY: Throughout my career at ADP, I've always been recognized for my work and I've seen my peers also recognized for their work. You do your job with quality, with passion and people notice that.
JADA: I definitely do think that with the support that ADP gives, no matter where I am I'm going to be doing a great job. I feel like I'm going to make a big impact. And whoever decides to work for this company, you need to just trust in the process. Trust in the process that ADP sets for you and you'll be fine. 10, 20 years from now I'm going to be at ADP. They take such good care of you and I know that if I were to work for another company, I wouldn't feel the same.
Text: Visit ADP.com/careers
Logo: ADP, Always Designing for People
[MUSIC PLAYING]
About ADP
At ADP, work isn’t just about work, it’s about creating the future. It’s a place where friendships are made, challenges are met and achievements are recognized. Be part of changing the world of work for companies around the world, and use your unique experiences, ideas and perspectives to make it happen.
Established
1949
58,000
associates worldwide
#208
Fortune 500
#373
Forbes Global 2000
1,500
charitable global initiatives
39,000,000
workers get paid through ADP
800,000+
clients worldwide
HQ
Roseland, NJ
Global leader
in hire-to-retire HR solutions
Students
Self-starter. Impact-maker. Future leader.
When you take your first job, you want it to be in a place that you can learn, grow and have a blast while doing it. ADP is a mix of all of that to give you the hard skills that keep you relevant in this ever-changing job market, the soft skills to keep it professional and the fun that keeps you loving your job.
Veterans
Integrity. Service. Innovation.
Serving those who served our country is a great honor. That’s why we provide veterans with opportunities to continue making a difference.
- Mentorship program, ongoing training and professional development.
- A military business resource group for veterans to meet and mentor.
- Community involvement activities in support of military families.
Are you ready to take that next step into a career you love?
Life at ADP
Why ADP? Because this is the place. The place where you come to challenge yourself, share generously, take risks, and be part of the change. Where you can make friends, grow your career and feel really good about it. #WorkHappy
We’re #HiringOurHeroes in Norfolk!
Quick group shot during the event.
Just some of our great recruiting team that are hiring almost 2,000 people in the city of Norfolk.
One of the first happy faces in our new Norfolk facility.
Yours could be next!
Check out this view, doesn’t get much better than this!
It may be hard to visualize our new digs now, but when it’s done, we know you’ll love it!
More of our recruiting team…finding the best talent Norfolk has to offer!
Associates help build homes for veterans with Habitat for Humanity.
Creating care packages for Operation Gratitude.
Find a job you love @ADP in Norfolk
Customer service
Collaborate daily – service
Problem solver. Go-to person. Trusted adviser.
Be a client-facing superhero that helps our products and services deliver outstanding results. (Flowing cape optional!) Resolve client concerns. Collaborate to create a winning solution to a complex problem. Contribute to our team. And create a following of loyal fans along the way.
What you need to do the job:
- A bachelor’s degree
- Customer service experience
- Be a team player
- Be a self-starter who can prioritize tasks and manage deadlines
- Ability to work flexible hours
Implementation
Make things happen – implementation
Trusted adviser. Results-focused. Achiever of awesome.
Imagine yourself as part of the “new client welcome committee.” Helping businesses get comfortable with our products and services, sharing world-class training, and ensuring we exceed expectations with every implementation. At the end of the day, you’ll know you’re making an impact and gain the knowledge and expertise to grow your career in the process. #Winning
What you need to do the job:
- A bachelor’s degree
- Customer service experience
- Be a team player
- Be a self-starter who can prioritize tasks and manage deadlines
- Ability to work flexible hours
Tech
Create our future – tech
Innovator. Limit-pusher. Forward-thinker.
Your entrepreneurial spirit will feel alive at ADP. You’ll be engaged in your work, collaborate globally, and be respected for what you bring to the table. From creating products that make over 700,000+ clients more productive and happier in their jobs, to the infrastructure and systems that keep us running, technology is at the heart of ADP. Which makes us the right place for your career.
- Forbes® World’s Most Innovative Companies
- Computerworld’s Best Places to Work in IT
- Computerworld’s 100 Best Places to Work
- InformationWeek “Elite 100”
Perks, perks & more perks
Medical
Life Insurance
Career Development
Commuter savings
Dental
Competitive Salary
Mentoring
ADP federal credit union
Vision
Matched 401k
Latest technology
Tuition Reimbursement
Employee stock purchase plan
Home & auto insurance programs
Legal services plan
Annual flu immunization program
Charitable contribution match
Holidays, personal days, vacation
PAID volunteer time off
Norfolk Jobs
