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ind168158

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Client Service

GV Managed Services Americas 168158

Hyderabad, Telangana, India
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Description

This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end to end payrolls for US & Canada Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals. Frequently interfacing with various teams primarily with internal support teams and directly with the Clients. Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks. Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Maintain client payroll procedure manuals and business process documents. Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up. Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical and error resolution skills for complex payroll environments. Identify, recommend and implement process improvement methodologies that strengthen service delivery. Act as a Checker to review various Payrolls (On-Cycle, Off-cycle and ROEs etc) worked & ready to deliver by the Maker Skills and Experience. Excellent communication skills to interface with multinational clients and internal users in the region. Ability to multi-task, flexible to working hours and ready to work in the US shift timings. Holds a bachelors degree in commerce on business administration. Has completed atleast 2 years in the current process,company and has been a consistent performer. Expertise in MS office, knowledge on SAP HR will be helpful. Knowledge on payroll, accounting, legislation. Ability to perform reconciliations, checks and balances. ##LI-DNI

This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end to end payrolls for US & Canada Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals. Frequently interfacing with various teams primarily with internal support teams and directly with the Clients. Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks. Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Maintain client payroll procedure manuals and business process documents. Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up. Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical and error resolution skills for complex payroll environments. Identify, recommend and implement process improvement methodologies that strengthen service delivery. Act as a Checker to review various Payrolls (On-Cycle, Off-cycle and ROEs etc) worked & ready to deliver by the Maker Skills and Experience. Excellent communication skills to interface with multinational clients and internal users in the region. Ability to multi-task, flexible to working hours and ready to work in the US shift timings. Holds a bachelors degree in commerce on business administration. Has completed atleast 2 years in the current process,company and has been a consistent performer. Expertise in MS office, knowledge on SAP HR will be helpful. Knowledge on payroll, accounting, legislation. Ability to perform reconciliations, checks and balances.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

À propos d’ADP

Nous sommes un fournisseur mondial complet de solutions de gestion du capital humain (HCM) basées sur le cloud qui allient les RH, la paie, les talents, le temps, l'administration fiscale et des avantages sociaux et un leader dans les services d'externalisation d'entreprise, l'analytique et l'expertise en matière de conformité. Nous croyons que nos gens font toute la différence en cultivant une culture terre-à-terre qui embrasse nos valeurs fondamentales, accueille les idées, encourage l'innovation et l'appartenance aux valeurs. Nous avons reçu une reconnaissance pour notre travail par de nombreuses organisations estimées, en savoir plus sur ADP Awards and Recognition.

Pourquoi ADP?

Parce que c’est ici. L’endroit où vous venez vous mettre au défi, partager généreusement, prendre des risques et créer le changement. L’endroit où vous pouvez faire évoluer votre carrière au sein d’un leader mondial établi et respecté, et où vous vous sentez vraiment bien.

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Inclusion et diversité

Chez ADP, nous pensons que les meilleures idées se développent dans un environnement inclusif qui valorise les différentes perspectives. C’est pourquoi nous en avons fait la pierre angulaire de notre culture unique.

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Responsabilité sociale des entreprises

Qu’il s’agisse d’un événement bénévole pour soutenir votre communauté locale ou d’une contribution à une œuvre de bienfaisance qui vous passionne, nous facilitons le retour sur investissement. En fait, ADP propose un programme de jumelage des dons. Une autre façon d’avoir un impact encore plus grand ensemble.

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La vie chez ADP

Il n’existe pas de journées pareilles au bureau. Loin de là. Nous croyons à la collaboration, au sentiment d'appartenance et à l’amitié. Avoir un impact positif, façonner l’avenir ensemble, et mettre les personnes toujours de l'avant.

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