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ind168158

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Client Service

GV Managed Services Americas 168158

Hyderabad, Telangana, India
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Descripción

This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end to end payrolls for US & Canada Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals. Frequently interfacing with various teams primarily with internal support teams and directly with the Clients. Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks. Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Maintain client payroll procedure manuals and business process documents. Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up. Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical and error resolution skills for complex payroll environments. Identify, recommend and implement process improvement methodologies that strengthen service delivery. Act as a Checker to review various Payrolls (On-Cycle, Off-cycle and ROEs etc) worked & ready to deliver by the Maker Skills and Experience. Excellent communication skills to interface with multinational clients and internal users in the region. Ability to multi-task, flexible to working hours and ready to work in the US shift timings. Holds a bachelors degree in commerce on business administration. Has completed atleast 2 years in the current process,company and has been a consistent performer. Expertise in MS office, knowledge on SAP HR will be helpful. Knowledge on payroll, accounting, legislation. Ability to perform reconciliations, checks and balances. ##LI-DNI

This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end to end payrolls for US & Canada Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals. Frequently interfacing with various teams primarily with internal support teams and directly with the Clients. Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks. Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Maintain client payroll procedure manuals and business process documents. Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up. Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical and error resolution skills for complex payroll environments. Identify, recommend and implement process improvement methodologies that strengthen service delivery. Act as a Checker to review various Payrolls (On-Cycle, Off-cycle and ROEs etc) worked & ready to deliver by the Maker Skills and Experience. Excellent communication skills to interface with multinational clients and internal users in the region. Ability to multi-task, flexible to working hours and ready to work in the US shift timings. Holds a bachelors degree in commerce on business administration. Has completed atleast 2 years in the current process,company and has been a consistent performer. Expertise in MS office, knowledge on SAP HR will be helpful. Knowledge on payroll, accounting, legislation. Ability to perform reconciliations, checks and balances.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Acerca de ADP

Somos un proveedor global integral de soluciones de gestión de capital humano (HCM) basadas en la nube que integran la gestión de recursos humanos, nómina, talento, administración del tiempo, impuestos y beneficios, y somos líderes en servicios de tercerización empresarial, análisis y cumplimiento normativo. Creemos que nuestra gente marca la diferencia al fomentar una cultura auténtica que refleja nuestros valores fundamentales, da la bienvenida a nuevas ideas, impulsa la innovación y valora el sentido de pertenencia. Hemos sido reconocidos por nuestro trabajo por muchas organizaciones prestigiosas. Obtenga más información en ADP Awards and Recognition.

¿Por qué ADP?

Porque este es el lugar. El lugar donde vienes a plantearte desafíos, a compartir generosamente, a asumir riesgos y a impulsar el cambio. Donde puedes desarrollar tu carrera profesional con una empresa líder mundial, respetada y consolidada, y sentirte realmente bien al hacerlo.

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Inclusión y diversidad

En ADP, creemos que las mejores ideas prosperan en un entorno inclusivo donde se valoran las perspectivas diversas. Por eso, este enfoque es la piedra angular de nuestra cultura única.

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Responsabilidad Social Corporativa

Tanto si se trata de un evento de voluntariado para apoyar a tu comunidad local, como de colaborar con una organización benéfica que te apasione, te ayudamos a hacer tu contribución. De hecho, ADP ofrece un programa que equipara tus donaciones. Otra forma de lograr en conjunto un impacto aún mayor.

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Vida en ADP

No existe algo así como "un día más en la oficina". Lejos de eso. Creemos en la colaboración, el sentido y la amistad. Generar impacto, forjar en conjunto el futuro y alinear a la "gente" con el enfoque "Always Designing for People" (Diseñar siempre para las personas).

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