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JOB TITLE: Onsite Receptionist
DEPARTMENT: Facility
LOCATION: ADP Torino
REPORTS TO: Facility Manager
JOB PURPOSE: Providing high level of onsite reception service, being the first contact with the company. Adequate and proactive attitude towards local and international visitors/clients as well as the employees. Support on safeguarding and enhancing ADP’s assets, brand and reputation.
KEY RESPONSIBILITIES AND TASKS:
Reception and Switchboard
• Taking care of Facilities related to onsite guest reception and welcome
• Switchboard management in accordance with other receptionists based at the other locations in Italy
• Maintenance Teams/Vendors welcome and registration/feedback collection following their onsite activity
Mail and Postage
• Registration and distribution of inbound mail
• Deliveries via courier booking/tracking and paper boxes arrangements
• Onsite management of mail in/out - franking operation and counting tracking to be shared with ADP Finance Team
Meeting Rooms
• Setting the layout of the meeting rooms and cooperating with IT department referring to meeting rooms procedure
• Provide support with Meeting-Room-Booking system in case of need
• Provide support to ADP Teams with their guests
General Facilities
• Facilities Ticketing Tool management
• Onsite Facility focal-point and collector for special maintenance requests, complaints related to defects
• Maintenance emergency call-out management
• Being the onsite contact for the Physical Security Central Team in case of local test
• Stationary purchasing procedure
• Supporting the Business in various day-to-day activities/requests
• Support local GETS Team with peripherals distribution/collection
• ADP assets management liaising with local ADP Finance Team
Events
• Manage catering services requests
• Provide Facilities support with preparation of events in case of need
Training Department Support
• Onsite training/educational material collection and distribution
• Support to Trainers in case of need (training records collection)
Health & Safety
• Being the onsite contact for Safety
• Support to the occupational physician, when needed
• Appropriate support to the Facility team in case of emergencies/urgent issues as they
arise locally.
SKILLS AND KNOWLEDGE:
• Ability to interact with visitors in proper professional manner.
• English fluent
• Collaborative and proactive attitude, able to identify priorities.
• General knowledge of facilities equipment and facility procedures.
• General knowledge in the use of computer systems.
• Ability to identify and recognize unsafe conditions or work practices.
• Ability to identify problems, provide support.
• Ability to cope with stress
EDUCATION AND EXPERIENCE:
• At least 5 years experience in equivalent role in multinational company
• English is a must
• Organization and communication skills
• Team working skills is a must
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
