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Payroll Delivery. Responsible for process the inputs, validate the output, work with the Clients to obtain the signoff and post validation & audits, deliver all the post pay reports to Clients. Completeness & Correctness are basic expectations with timely delivery. Ticket Management. Responsible for issue resolution and clarify the queries which does not require any system changes. Work with Application Support Team for any changes to the Clients business rules (defect fixing or enhancements to the existing rules/policies) set-up in the system. Testing Changes. Understand the requirements / system changes and test comprehensively (positive and negative scenarios) in Quality Environment to guarantee changes going to production environment is complete, correct and there wont be any side effects. Variety of work. There is no typical day. You could be working with technical teams on client experience journeys to delivering new features, collaborating with client teams on the change management planning or engaging with other teams in deciding the optimal services for your clients. Best part? You'll get to see all your ideas come to life. Presentations. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions. Improvements. Work on projects at country or region level for automation iniatives to bring in efficiencies Analytics. Work on ticket analytics and identify opputunities of efficiency and build dashboards for status and trends ##LI-DNIPayroll Delivery. Responsible for process the inputs, validate the output, work with the Clients to obtain the signoff and post validation & audits, deliver all the post pay reports to Clients. Completeness & Correctness are basic expectations with timely delivery. Ticket Management. Responsible for issue resolution and clarify the queries which does not require any system changes. Work with Application Support Team for any changes to the Clients business rules (defect fixing or enhancements to the existing rules/policies) set-up in the system. Testing Changes. Understand the requirements / system changes and test comprehensively (positive and negative scenarios) in Quality Environment to guarantee changes going to production environment is complete, correct and there wont be any side effects. Variety of work. There is no typical day. You could be working with technical teams on client experience journeys to delivering new features, collaborating with client teams on the change management planning or engaging with other teams in deciding the optimal services for your clients. Best part? You'll get to see all your ideas come to life. Presentations. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions. Improvements. Work on projects at country or region level for automation iniatives to bring in efficiencies Analytics. Work on ticket analytics and identify opputunities of efficiency and build dashboards for status and trends
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
