Descrição
Site Reliability Engineer (SRE) – Confirmed Level
About the Role:
We are looking for a skilled Site Reliability Engineer (SRE) at a confirmed (mid) level to ensure the reliability, availability, and performance of our critical business product. This role blends strong SRE principles with DevOps practices to reduce operational toil and improve system stability. You will work primarily with a Windows-based enterprise environment and actively contribute to our AWS cloud migration.
Key Responsibilities
Reliability & Operations:
• Take ownership of production reliability, availability, and performance of the product.
• Define, monitor, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational KPIs.
• Lead incident response, troubleshooting, and root cause analysis with some autonomy.
• Drive improvements in system stability through automation, standardization, and proactive monitoring.
• Identify and reduce operational toil through process improvements and automation.
Platform & Infrastructure:
• Operate and maintain Windows Server–based environments.
• Provision and manage infrastructure supporting the product.
• Implement and enforce security best practices to protect applications.
• Manage BizTalk applications and support Linux-based applications.
Automation, DevOps & Tooling:
• Automate operational and reliability tasks to improve efficiency.
• Use and maintain DevOps tooling to support reliable operations.
• Develop and maintain CI/CD pipelines to streamline deployments.
• Collaborate with development teams to enhance release reliability, observability, and operational readiness.
Cloud & Migration:
• Contribute actively to the AWS migration of the product and workloads.
• Apply SRE principles in cloud environments to improve resilience and scalability.
Required Skills & Experience:
• Proven experience as a Site Reliability Engineer or infrastructure engineer with a strong SRE mindset.
• Solid experience managing Windows Server environments.
• Strong knowledge of SQL Server operations.
• Proficiency in scripting languages such as PowerShell, Shell, or Python.
• Strong automation and DevOps skills.
• Excellent troubleshooting, incident response, and production support skills.
• Familiarity with monitoring, alerting, and observability platforms.
• Comfortable working in English in an international environment.
• Good communication skills, proactive, and able to work independently and collaboratively.
Nice to Have:
• Experience with Citrix (application publishing and access management).
• Experience operating BizTalk in production environments.
• Experience with AWS services (EC2, VPC, IAM, storage, monitoring).
• Familiarity with SRE practices such as error budgets, capacity planning, and reliability reviews.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
