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The WorkForce Software (WFS) Implementation Department is the team responsible for delivering high-quality, on-time, and scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our departments mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically skilled project teams. As a WorkForce Software Implementation Services Project Manager, you will lead customers through the successful delivery of workforce management implementations, serving as the primary point of accountability for project planning, execution, governance, and customer satisfaction. Project Planning & Governance Lead the planning, execution, and delivery of software implementation projects from kickoff through successful completion. Develop and maintain project plans, timelines, budgets, resource plans, and governance activities. Proactively manage project scope, risks, issues, dependencies, and change requests to ensure project success. Ensure adherence to established project management methodologies, standards, and documentation requirements. Client & Stakeholder Management Serve as the primary liaison between customers, project teams, and key stakeholders throughout the implementation lifecycle. Establish clear expectations, communicate project progress, and provide timely resolution to project risks and delivery challenges. Build trusted customer relationships through effective communication, collaboration, negotiation, and conflict resolution. *TruncatedPRODUCT / TECHNICAL SKILLS / REQUIREMENTS 3+ years of project management experience working with external customers 5+ years of Project Management experience with enterprise software implementations Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions Strong consulting experience Project Management Knowledge of software development processes and cycle Associated experience in project delivery and/or Project Management qualifications such as PMI, Prince2 or equivalent Proficient in Microsoft Products such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, etc. Proficient in Project Management tools such as MS Project, SmartSheet, etc. Additional languages are beneficial Work flexible hours PREFFERED QUALIFICATIONS Familiarity with, or background in HR, Payroll, or Workforce Management/Time and Attendance modules, considered a bonus. Experience in waterfall, agile and iterative implementation methodologies and approaches would be advantageous
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
