Description
ADP Comprehensive Service Time and Attendance COnsultant An ADP Comprehensive Service Time and Attendance Consultant is a dedicated specialist who implements, configures, and manages time, attendance, and workforce management systems within ADP?s managed HR and payroll outsourcing framework. Key Responsibilities ? System Implementation & Configuration: Sets up custom work rules, overtime policies, shift differentials, and absence-tracking logic inside platforms like ADP Workforce Now, ADP Vista HCM, or ADP Workforce Manager. ? Day-to-Day Operations Support: Collaborates with internal HR and payroll teams to troubleshoot timecard errors, manage approval workflows, and fix integration gaps between timekeeping and payroll. ? Compliance & Labor Guidance: Helps organizations stay aligned with regional wage-and-hour regulations, overtime rules, and mandatory tracking standards.
1. Educational Background Minimum Requirement: While ADP Philippines considers candidates with at least a High School Diploma or Vocational Diploma / Short Course Certificate if they have strong relevant experience, a Bachelor's Degree in a business, financial, technical, or HR-related field is highly preferred for specialized consultant positions. Math & Analytical Skills: Basic knowledge of math and a strong ability to work comfortably with large datasets and complex numbers. 2. Technical Domain & Platform Experience Workforce Management (WFM) Expertise: 1 to 3+ years of experience supporting, implementing, or configuring Time and Attendance or Workforce Management software systems. Platform Knowledge: Prior hands-on experience or configuration familiarity with enterprise platforms such as ADP Enterprise eTIME, Vantage Time, Enhanced Time, ADP Workforce Now (Essential Time), or competing systems like UKG, WorkForce Software, Workday, or SAP SuccessFactors. Technical Aptitude: Experience reading/writing SQL queries, navigating complex database logic, managing data migrations, system integrations, or generating specialized reports. 3. Customer Service & Project Management Skills BPO / Shared Services Experience: Usually 6 months to 1 year of general KPO, Shared Services, or high-volume corporate customer service support experience. Client-Facing & Consulting Ability: A logical and technical mindset capable of analyzing complex client issues, troubleshooting software configuration errors, and running virtual implementation or training workshops for international client practitioners. Communication Skills: Above-average to excellent verbal and written English communication skills. Because ADP Philippines supports global clients, consultants must confidently articulate technical workflows to US, Canadian, or regional stakeholders. Project Delivery: Basic project management skills to manage competing priorities
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
