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Implementation

GlobalView Lead Implementation Consultant

Cremorne, Victoria, Australia
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Description

GlobalView Lead Implementation Consultant
Position Title: GlobalView Lead Implementation Consultant

Reporting Line: Senior Implementation Director / Implementation Manager

Position Purpose: Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.

Key Responsibilities:
  • Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
  • Perform blueprinting workshops to gather information on the client's requirements.
  • Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
  • Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
  • Escalate project issues to Project Manager including scope variations, task slippage and risks that may arise during the project.
  • Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
  • Provide sample test scripts to enable PS clients to adequately test the solution.
  • Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
  • Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
  • Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
  • Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
  • Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
  • Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
  • Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
  • Provide technical onboarding, product and process training to graduates and new consultants to accelerate learning and integration.
  • Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
  • Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
  • Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
  • Performs other related duties as assigned.

Experience:
  • 2-5 years of experience working in a complex operational/end to end implementation/service delivery role
  • Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
  • Experience in SAP ERP System is highly desirable
  • Demonstrated experience in an Implementation Lead role
  • Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
  • Proven ability to communicate effectively with stakeholders at all organizational levels, including managers, cross-functional teams, and external vendors.
Certifications / Qualifications:
Tertiary qualification in a related field preferred

Skills:
  • End to End Implementation
  • Results Accountability
  • Process Improvement
  • Risk Management & Compliance
  • HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
  • Project Management
  • Stakeholder Management
  • Reporting & Analysis
  • Product knowledge
  • Excellent Communication and Consulting
  • Knowledge of support methodologies including usage of issue tracking systems
Key Stakeholders:
  • Service and Implementation Directors
  • Implementation Leaders & Associates
  • Sales & Managed Services Associates
  • ADP current and prospective clients
Acknowledgement:

Manager Signature Date

Associate Signature Date

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

À propos d’ADP

Nous sommes un fournisseur mondial complet de solutions de gestion du capital humain (HCM) basées sur le cloud qui allient les RH, la paie, les talents, le temps, l'administration fiscale et des avantages sociaux et un leader dans les services d'externalisation d'entreprise, l'analytique et l'expertise en matière de conformité. Nous croyons que nos gens font toute la différence en cultivant une culture terre-à-terre qui embrasse nos valeurs fondamentales, accueille les idées, encourage l'innovation et l'appartenance aux valeurs. Nous avons reçu une reconnaissance pour notre travail par de nombreuses organisations estimées, en savoir plus sur ADP Awards and Recognition.

Pourquoi ADP?

Parce que c’est ici. L’endroit où vous venez vous mettre au défi, partager généreusement, prendre des risques et créer le changement. L’endroit où vous pouvez faire évoluer votre carrière au sein d’un leader mondial établi et respecté, et où vous vous sentez vraiment bien.

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Inclusion et diversité

Chez ADP, nous pensons que les meilleures idées se développent dans un environnement inclusif qui valorise les différentes perspectives. C’est pourquoi nous en avons fait la pierre angulaire de notre culture unique.

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Responsabilité sociale des entreprises

Qu’il s’agisse d’un événement bénévole pour soutenir votre communauté locale ou d’une contribution à une œuvre de bienfaisance qui vous passionne, nous facilitons le retour sur investissement. En fait, ADP propose un programme de jumelage des dons. Une autre façon d’avoir un impact encore plus grand ensemble.

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La vie chez ADP

Il n’existe pas de journées pareilles au bureau. Loin de là. Nous croyons à la collaboration, au sentiment d'appartenance et à l’amitié. Avoir un impact positif, façonner l’avenir ensemble, et mettre les personnes toujours de l'avant.

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