Description
Payroll Processing and Client Service Alignment:
This role is responsible for the timely and accurate processing of payroll(s) using payroll software for ADP Clients. Ensure all payroll and registration documents are met (e.g., Income tax and social insurance calculation, inhabitant tax reporting, banking requirements, pension calculation and year end tax declaration). Associate will coordinate closely with internal teams (e.g., external Local Social Security Attorney, tax consultant and internal team members) to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.
Along with monthly operations, this role is key influencer for the current and future Global Payroll Offer. In conjunction with defining process and management the objective is to document, make recommendations and take appropriate actions to adapt Japan specifics with align with global concepts to maintain client relationships and improve client’s satisfaction.
As part of this, the associate should be open to bring strategies/approach to identify ways to reduce complexities and take all opportunities to harmonize content, terminology and references across Japan. Overall, this role would form a key part of ADP operations and future state considerations for Japan. The right applicant for this role will be both challenging and rewarding with a clear mission and high visibility on a successful establishment of ADP resources in country.
Responsibilities:
Perform full monthly payroll computation and processing for multiple (5– 10 on average) companies. Associate will ensure that all payroll payments are accordance with local statutory and company policies.
Handle daily Clients’ queries related to payroll matters. Primary contact point for Clients’ payroll system setup changes. Associate will need to make sure all necessary information that needs to be gathered from the Client to discuss on open matters.
Create/Maintain/Update manuals, checklist and client documentation.
Requirements:
Japanese proficiency of N1 level or above
Business level proficiency in English(reading and writing) is required.
Min 2 years of experience in administrative work. Those with close experience.
With excellent communication skills
Intermidiate skill with Excel (formulas, pivot), and familiar with Word, PPT, etc.
Have min 2 years of hands on experience with any Japan payroll or business level of English communication on speaking.
People we are looking for:
Those who can provide excellent service with a spirit of hospitality.
Excellent data processing skills, those who can handle details carefully.
Those who can coordinate teamwork.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
