Description
ADP GlobalView is hiring a Senior Project Management Consultant. In this role, you are responsible for leading complex multi-country payroll implementations for global clients. This role requires strong project management expertise, exceptional communication and stakeholder management skills, cross-cultural collaboration capabilities, and technical proficiency to support solution configuration and implementation activities within ADP's Global Payroll solutions.
The Senior Project Management Consultant serves as the client's primary implementation contact, partnering closely with internal teams and global service partners to ensure successful delivery, compliance with local payroll regulations, and a seamless client experience.
WHAT YOU’LL DO: Responsibilities
Project Management & Client Leadership
- Lead global implementation kickoff meetings and establish project governance, charters, rollout plans, and implementation schedules.
- Manage end-to-end implementation activities across multiple countries and stakeholders.
- Ensure all project milestones, deliverables, and timelines are achieved in accordance with contractual commitments.
- Monitor project health and proactively identify, communicate, and escalate risks or issues that may impact project success.
- Maintain comprehensive project plans and master implementation schedules to ensure timely delivery.
- Facilitate project status meetings with key stakeholders and provide regular project updates.
- Develop action plans and drive issue resolution efforts as necessary.
- Support pre-engagement meetings and participate in continuous improvement initiatives.
Client & Stakeholder Partnership
- Serve as the primary point of contact for clients throughout the implementation lifecycle.
- Collaborate closely with ADP global partners and internal teams to coordinate implementation activities.
- Communicate payroll requirements, regulations, and country-specific considerations to clients and stakeholders.
- Ensure a seamless transition from implementation to ongoing service and account management teams.
- Respond to client inquiries related to project delivery, implementation activities, invoicing, and fulfillment matters.
Configuration & Solution Delivery
- Analyze client requirements and define technical specifications to support solution configuration.
- Configure regulatory settings within the ADP Global Payroll platform.
- Develop, test, validate, and optimize solutions based on customer requirements.
- Ensure implementation processes are completed accurately to support downstream operational and billing requirements.
- Relay payroll and implementation-related information to global partners in a timely and accurate manner.
Reporting & Administrative Responsibilities
- Maintain accurate project information in corporate tools and systems, including project tracking and reporting platforms.
- Provide status reporting and executive-level updates to management and senior leadership.
- Review project documentation, data files, and spreadsheets to ensure accuracy and completeness.
- Utilize basic accounting and financial concepts when reviewing implementation and payroll-related information.
TO SUCCEED IN THIS ROLE: Requirements
- 5+ years of project management, payroll implementation, HCM implementation, or related client-facing consulting experience.
- Bilingual in Spanish and English
- Experience supporting complex client implementations within a service-oriented environment preferred.
- Experience working with global payroll, HCM, HR outsourcing, or multi-country implementations preferred.
- Strong project management and organizational skills.
- Excellent verbal and written communication skills.
- Strong presentation, facilitation, and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work effectively across cultures and global teams.
- Proficiency with Microsoft Office applications, particularly Excel.
- Ability to work under pressure while maintaining professionalism and customer focus.
- Bachelor's Degree or its equivalent in education and experience
BONUS POINTS FOR THESE: Preferred Qualifications
- Knowledge of payroll processes, payroll regulations, and multi-country payroll environments preferred
- Bilingual language skills preferred.
- Project Management Professional (PMP) or other project management certification preferred.
- Global payroll implementation experience preferred.
- ADP Global Payroll Platform experience
- Multi-Country Payroll experience
- Project Management Methodology
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
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Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
