Description
Position Title: Senior Payroll Specialist (Japanese Speaking)
Position Purpose: To perform timely and accurate payroll processing related services for the clients
of ADP Employer Services GlobalView division while acting as a liaison for assigned clients.
Key Responsibilities:
• To manage and maintain payroll processing schedules and related tasks/events on behalf of assigned client/country organizations in accordance with ADP and Client requirements.
• Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients.
• Conduct timely and accurate processing of cyclical events including month end, quarter end, and year end related activities.
• Ensure effective transition and coordination of processing events between the Shared Service Centre and Payroll Service Administrator.
• Act as day-to-day liaison with Client designated contact(s) for payroll related processing events and system processing inquiries ensuring timely review and resolution of issues.
• Ensure ADP performs payroll services based on client requirements while validating that ADP meets required statutory obligations.
• Monitor and report on payroll performance metrics related to assigned clients.
• Participate in testing and validation as required for product updates and cyclical processing events (such as year end processing).
• Consistently seek to maintain the integrity of client and employee data.
• Maintain and adhere to quality controls throughout the payroll process as defined by ADP and Client.
• Maintain client payroll procedure manuals and business process documents, as required.
Experience:
• Excellent customer service and communication skills required.
• Strong payroll industry expertise including competency and knowledge of the (Good to have)
• Payroll processing and legislative requirements of at least one primary country (Good to have)
• Ability to comprehend and use ADP systems and processes accurately and consistently.
• Ability to successfully process payroll across multiple countries based on allocation of country grouping within a team.
• Excellent Japanese and English language skill
Fluency in Japanese, English and Mandarin (Chinese)
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
