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Client Service

Lyric COS Payroll India_Pune 170702

Pune, Maharashtra, India
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Descripción

Job Description This is a client facing associate role to ensure payroll and overall service for allocated clients go smoothly 1) Serve as a Payroll specialist and answer emails and meeting invites to handle routine client requests/queries with utmost care. 2) Resolve routine customer concerns with pre-defined solutions 3) Builds strong relationships with a portfolio of clients, 4) Develop and leverage a broad understanding of ADP products in support of client needs 5) Looks for solutions which will allow our customers to focus on their core business 6) Drive positive defining moments with client Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations. Skills required: * Clear spoken and written English language * Strong Excel skills * Strong time management ability to prioritize and meet deadlines * Client focused * Flexible and supportive * Good communication * Problem solving * Results orientated * Experience within a global organization talking to clients is essential * Experience working on deadline driven projects desirable * Knowledge of payroll would be an advantage ##LI-DNI

Job Description This is a client facing associate role to ensure payroll and overall service for allocated clients go smoothly 1) Serve as a Payroll specialist and answer emails and meeting invites to handle routine client requests/queries with utmost care. 2) Resolve routine customer concerns with pre-defined solutions 3) Builds strong relationships with a portfolio of clients, 4) Develop and leverage a broad understanding of ADP products in support of client needs 5) Looks for solutions which will allow our customers to focus on their core business 6) Drive positive defining moments with client Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations. Skills required: * Clear spoken and written English language * Strong Excel skills * Strong time management ability to prioritize and meet deadlines * Client focused * Flexible and supportive * Good communication * Problem solving * Results orientated * Experience within a global organization talking to clients is essential * Experience working on deadline driven projects desirable * Knowledge of payroll would be an advantage

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Acerca de ADP

Somos un proveedor global integral de soluciones de gestión de capital humano (HCM) basadas en la nube que unen la gestión de recursos humanos, nóminas, talento, administración de tiempo, impuestos y beneficios y un líder en servicios de externalización de negocios, análisis y experiencia en cumplimiento. Creemos que nuestra gente hace toda la diferencia en el cultivo de una cultura realista que abarca nuestros valores fundamentales, acoge las ideas, fomenta la innovación y los valores de pertenencia. Hemos recibido reconocimiento por nuestro trabajo por parte de muchas organizaciones estimadas, obtenga más información en ADP Awards and Recognition.

¿Por qué ADP?

Porque este es el lugar. El lugar donde vienes a desafiarte a ti mismo, a compartir de forma generosa, a asumir riesgos y a crear el cambio. Donde puedes hacer que tu carrera laboral avance con un líder global establecido y respetado, y sentirte realmente bien por ello.

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Inclusión y diversidad

En ADP, creemos que las mejores ideas prosperan en un entorno inclusivo que valore las diversas perspectivas. Por eso lo hemos convertido en la piedra angular de nuestra cultura única.

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Responsabilidad social corporativa

Ya sea un evento de voluntariado ayudando a tu comunidad local o contribuyendo con una organización benéfica que te apasione, hacemos que sea más fácil "devolver". De hecho, ADP ofrece un programa de equivalencia de regalos. Es solo otra forma de crear un mayor impacto, juntos.

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Vida en ADP

No existe tal cosa como otro día en la oficina. Ni de lejos. Creemos en la colaboración, el sentido y las amistades. Creando un impacto, dando forma al futuro juntos y poniendo a las "personas" en "Always Designing for People".

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