Senior Director, Head of Marketing Operations

Descripción

ADP is hiring a Senior Director, Head of Marketing Operations.

The Senior Director, Head of Marketing Operations serves as a highly strategic, operational, and creative partner to the Chief Marketing Officer. This role operates at the center of the marketing organization, driving execution against critical priorities, shaping executive-level communications, and ensuring alignment across senior leadership. This is a high-intensity, high-visibility role designed for an exceptional, high-potential leader who aspires to become a future CMO. The ideal candidate brings intellectual rigor, creative storytelling capability, and relentless drive, with the resilience and grit required to operate in a fast-paced, demanding executive environment.

Key Responsibilities:

Act as a strategic thought partner to the CMO, supporting decision-making, prioritization, and execution of key initiatives
Lead a global marketing transformation in partnership with the CMO
Serve as an extension of the CMO in day-to-day operations, maintaining alignment across marketing, executive leadership (XCOM), and cross-functional stakeholders
Lead the development of high-impact executive presentations (e.g., board updates, town halls, XCOM meetings), ensuring compelling storytelling and visual excellence
Translate complex business concepts into clear, persuasive, and creative narratives
Drive preparation and orchestration of meetings, including agendas, briefing materials, and follow-ups
Identify and solve problems proactively, anticipating needs in a dynamic and fast-moving environment
Partner closely with marketing leadership to track progress against strategic objectives and ensure accountability
Lead or support special projects, strategic analyses, and transformation initiatives as needed
Bring a consulting-style approach to structured problem solving, synthesis, and communication
Maintain a high level of discretion and professionalism in handling confidential and sensitive information
High expectation of sound judgment, EQ, and the ability to operate within nuance and standard operating procedures

KPIs:

Strategic Execution- Initiative completion 100%
Organizational alignment to goal - 100%
Culture - Team enablement +5-10%
Effectiveness and Operational Excellence-Increase executive strategic time by 20%
Stakeholder management - 4.5/5

Qualifications:

Education & Experience:

Bachelor’s degree required; advanced degree preferred
8-10 years of experience in consulting (e.g., Bain, BCG, McKinsey) and/or top-tier corporate strategy, marketing, or chief of staff roles
Proven experience supporting senior executives or C-level leaders

Knowledge, Skills, and Abilities:

Exceptional intellectual horsepower – highly analytical, structured thinker with strong business acumen
Creative excellence – ability to produce best-in-class presentations combining strategy, storytelling, and visual design
Executive presence – confidence and maturity to operate alongside senior leadership
Relentless work ethic – thrives in a high-demand environment with extended hours and shifting priorities
Resilience and grit – demonstrates determination, adaptability, and stamina under pressure
Communication mastery – outstanding written and verbal communication skills
Bias for action – self-starter who anticipates needs and executes with urgency
Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously
Collaborative and influential – able to build trust across all levels of the organization

#LI-Exec
#LI-AF1

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $131,700.00 - USD $245,500.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.