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Client Service

Talent Consultant

United States-Home Office, New York, United States
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Descripción

This position can be filled in ANY U.S. Home Office location (100% Remote) - Central or Eastern Time Zone preferred.

Applications for this posting will be accepted until 06/26/2026.

ADP is hiring a Talent Consultant for Comprehensive Talent in the CORE space. In this role you will serve as the designated strategic talent consultant for your assigned book of business, partnering with executives and practitioners to support in executing the client’s talent goals and objectives for Comprehensive Services clients sized <150 employees.


The ideal candidate will have a passion for all things talent, be highly specialized in the full talent life cycle, and be able to assist clients with strategic talent initiatives. They will be adept at asking probing questions to design and help execute a talent strategy that is highly customized to the clients' needs - incorporating competitive insight, industry best practices, and client data to help clients achieve their employee growth, engagement and retention goals.

  • Responsibilities:

    • Partner with clients to build a Talent Strategy Plan and proactively identify talent-focused objectives, initiatives, and priorities throughout the client lifecycle
    • Provide strategic guidance on all areas of the talent lifecycle such as talent acquisition, new hire onboarding, employee development, succession planning, employee engagement, recruitment marketing, and turnover reduction
    • Lead project and stakeholder management for custom Talent initiatives for client
    • Implement and optimize WFN talent modules to create efficiencies and streamline processes to line up with strategic recommendations outlined in the Talent Strategy Plan
    • Deliver talent technology demos and overviews to client practitioners
    • Create and provide clients with customized training material on WFN talent technology as needed to ensure managers and employees are up to date on current processes
    • Deliver instructor-led training to client practitioners, managers, or employees on talent-related topics such as leadership, diversity and inclusion, team building, emotional intelligence, and more
    • Leverage data from WFN Enhanced Insights and Analytics to provide data driven strategic talent recommendations
    • Consult with client on employee training to promote workforce engagement and development
    • Build internal relationships and coordinate with other ADP teams and third parties, enabling seamless delivery of ADP Services and work with sales teams to educate our sales managers about the product and partner with them on qualified prospect calls
    • Responsible for understanding and staying informed on overall talent landscape to effectively guide clients
    • Responsible for the satisfaction and retention of Comp Talent clients in their book of business
    • Report on and deliver presentations to senior leadership on health of book of business and overall offering in Core
    • Identify opportunities to evolve and grow the Comp Talent offering

      To succeed in this role: (required qualifications)

      • Minimum of 7 years' experience in one or more of the following: professional services, client services, sales, human resources environment including recruiting, with proven proficiency in managing client relationships and specialization in talent.
      • BA/BS or equivalent in education and experience
      • Industry knowledge of talent strategy including recruitment best practices, employee engagement strategies, and employee development strategy
      • Experience developing and evaluating talent strategy
      • Excellent verbal and written communication skills
      • Ability to demonstrate sound analytical and critical thinking skills
      • Ability to work through roadblocks independently
      • Ability to learn Workforce Now technology quickly and expertly
      • An advanced understanding of HCM metrics and ability to interpret the data and make strategic talent recommendations
      • Understand the talent landscape and employee lifecycle
      • Up to 10-15% travel anticipated/required - based on client needs

Preference will be given to candidates who have the following:
• CPP, PHR, SHPR or CEBS certifications preferred.
• Demonstrated proficiency in managing larger more complex client account relationships with multiple products.
• Extensive experience building relationships and understanding a client's needs is essential.
• Prior experience managing service recovery required.
• Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing and outsourcing required.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Acerca de ADP

Somos un proveedor global integral de soluciones de gestión de capital humano (HCM) basadas en la nube que unen la gestión de recursos humanos, nóminas, talento, administración de tiempo, impuestos y beneficios y un líder en servicios de externalización de negocios, análisis y experiencia en cumplimiento. Creemos que nuestra gente hace toda la diferencia en el cultivo de una cultura realista que abarca nuestros valores fundamentales, acoge las ideas, fomenta la innovación y los valores de pertenencia. Hemos recibido reconocimiento por nuestro trabajo por parte de muchas organizaciones estimadas, obtenga más información en ADP Awards and Recognition.

¿Por qué ADP?

Porque este es el lugar. El lugar donde vienes a desafiarte a ti mismo, a compartir de forma generosa, a asumir riesgos y a crear el cambio. Donde puedes hacer que tu carrera laboral avance con un líder global establecido y respetado, y sentirte realmente bien por ello.

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Inclusión y diversidad

En ADP, creemos que las mejores ideas prosperan en un entorno inclusivo que valore las diversas perspectivas. Por eso lo hemos convertido en la piedra angular de nuestra cultura única.

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Responsabilidad social corporativa

Ya sea un evento de voluntariado ayudando a tu comunidad local o contribuyendo con una organización benéfica que te apasione, hacemos que sea más fácil "devolver". De hecho, ADP ofrece un programa de equivalencia de regalos. Es solo otra forma de crear un mayor impacto, juntos.

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Vida en ADP

No existe tal cosa como otro día en la oficina. Ni de lejos. Creemos en la colaboración, el sentido y las amistades. Creando un impacto, dando forma al futuro juntos y poniendo a las "personas" en "Always Designing for People".

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