Descripción
Roles & Responsibilities
Review client contracts, amendments, pricing schedules, and other relevant contractual documents to identify key commercial and billing terms.
Compare contractual terms with data configured in ERP and relevant downstream systems and identify mismatches or missing information.
Validate key data elements such as pricing / fees, effective dates, contractual increase provisions, billing terms, products / services and other applicable commercial attributes.
Document audit results and exceptions with clear supporting evidence and maintain an accurate audit trail.
Coordinate with Contract Management, Billing, Finance, Sales, Service and other stakeholders to clarify terms and support resolution of identified discrepancies.
Prioritize exceptions based on business impact and support escalation / high-priority requests within agreed timelines.
Adhere to defined quality standards, controls, SLAs, and productivity expectations.
Maintain daily / periodic trackers and prepare clear, action-oriented status or exception reports for stakeholders and leadership.
Identify recurring issues, control gaps, and opportunities to standardize, simplify or automate the contract audit process.
Maintain SOPs, process documentation and knowledge repositories as processes and system requirements evolve.
Participate actively in team discussions, calibrations, and continuous improvement initiatives.
##LI-DNIQualifications You'll Need
Any Graduate; MBA / postgraduate qualification in Finance, Commerce or a related discipline is preferred.
26 years of relevant work experience in contract management, contract audit, billing, pricing, order-to-cash, revenue operations, finance operations or a similar process.
Ability to read and interpret commercial contracts and translate contractual language into structured system validation points.
Strong analytical skills and attention to detail, with the ability to identify and investigate discrepancies.
Strong written and verbal communication skills, with the ability to work effectively across functions.
Proficiency in MS Excel. Experience with ERP / CRM systems such as Oracle and SIEBEL is preferred.
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