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Client Service

GV Manager

Prague - River Garden, Prague, Czech Republic
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Beschreibung

ADP, one of the world's largest providers of business outsourcing solutions in human resources, payroll, tax, and benefits administration solutions from a single source, is looking for a motivated Payroll Team Manager to join our team in Prague.

By working in ADP, you will have the possibility to expand your network within a truly global and multi-cultural work environment and progress your career thanks to innovative training and development programs as well as multiple career opportunities in more than 40 offices worldwide.

ADP is named one of the "Most Admired Companies" by FORTUNE® Magazine (2006-2020) and recognized Top 100 Companies for Remote Jobs (2018-2020). ADP has been awarded as Top Employer in 2025 in Czech Republic.

Job Description:

The Payroll Team Manager is responsible for leading, engaging, and supporting the team in day-to-day payroll processing and reporting activities. As Payroll Team Manager, you will ensure that payroll is processed timely and accurately using the agreed-upon standards and client requirements.

Key responsibilities:

  • Manage payroll team of 10 – 15 specialists
  • Ensure the Payroll calendar is followed and understand the standard and the client’s payroll specifics
  • Monitor and meet respective KPIs, follow on client’s SLAs, and drive improvement actions wherever necessary
  • Strong ability to coach, proactively identify potential service gaps, develop action plans, and engage cross-company functions to maximize performance
  • Communication with clients and supporting the team in managing expectations,
  • Support the team in defining business priorities and the organization of work/tasks
  • Ability to recognize and deal appropriately with sensitive and confidential information
  • Establish and follow development areas for team members
  • Manage schedule adherence, team productivity, capacity, and utilization

Required Experience:

  • BA/BS in a business-related field such as finance or accounting, or Business, or equivalent combination of education & experience
  • 3+ years relevant experience managing a team with more than 10 direct reports
  • Previous experience in client service and/or operations management is a plus
  • Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
  • Flexibility to support a global and fast-paced environment
  • Excellent written and verbal skills with great attention to detail
  • Ability to collaborate and work in a team environment, as well as independently, while adhering to processes and procedures
  • Advanced English proficiency
  • Leadership skills such as team engagement, people development, performance management, driving results and innovation, and transferring the strategy into daily operations


Optional:

  • Experience working with HR and payroll data
  • Experience in departments such as Payroll, HR Outsourcing, or a Corporate environment.
  • SAP Payroll knowledge


What we offer:

  • Cafeteria
  • Lunch voucher
  • Pension contribution
  • uLekare.cz medical treatment in CZE for associate and his/her family
  • Multisport card
  • 5 weeks of paid vacation per year

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Über ADP

Wir sind ein umfassender globaler Anbieter von Cloud-basierten Lösungen für das Human Capital Management (HCM), die HR-, Gehalts-, Talent-, Zeit-, Steuer- und Leistungsverwaltung vereinen und ein führender Anbieter von Outsourcing-Services, Analysen und Compliance-Know-how für Unternehmen. Wir glauben, dass unser Volk den entscheidenden Unterschied macht, wenn es darum geht, eine bodenständige Kultur zu pflegen, die unsere Grundwerte annimmt, Ideen begrüßt, Innovationen fördert und Werte zusammenführt. Wir wurden von vielen angesehenen Organisationen für unsere Arbeit ausgezeichnet, erfahren Sie mehr bei den ADP Awards and Recognition.

Warum ADP?

Because this is the place. The place where you come to challenge yourself, share generously, take risks, and create change. Where you can grow your career with an established, respected, global leader, and feel really good about it.

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Inklusion und Vielfalt

Bei ADP sind wir überzeugt, dass die besten Ideen in einem integrativen Umfeld gedeihen, das unterschiedliche Perspektiven schätzt. Daher sind das die Grundpfeiler unserer einzigartigen Unternehmenskultur.

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Geht es um eine gemeinnützige Veranstaltung Ihrer regionalen Gemeinde oder die Unterstützung einer karitativen Organisation, die Ihnen am Herzen liegt, wir erleichtern es Ihnen, Ihren Beitrag zu leisten. ADP bietet sogar ein Programm zur Anpassung von Zuwendungen. Eine weitere Möglichkeit, gemeinsam noch mehr zu bewirken.

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Wir sind weit entfernt von einem "gewöhnlichen" Büroalltag. Zusammenarbeit, Wertschätzung und Freundschaft vereinen uns und gemeinsam leisten wir einen wesentlichen Beitrag, um eine Zukunft zu gestalten, in der stets der "Mensch" im Mittelpunkt steht, gemäß unserem Leitspruch "Always Designing for People".

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