職務内容
The Cyber Security Analyst will be part of CIRC APAC's team and the wider T&IM organization of the GSO. The Analyst must have a holistic understanding of the modern cyberattack and cyber security landscape, including cyber fraud, with technical background in incident response and process documentation. The Analyst will handle low to high complexity security threats generated by ADP's automated detection systems, 3rd party and internal intelligence, as well as manual identification by ADP associates and clients. This role will be responsible for following detailed procedures for addressing high-risk activity and will be based on a follow-the-sun (FTS), 24x7 model.
- Monitor and triage incidents in the cyber and efraud alert queue;
- Validate alerts for suspicious activities or transactions identified inside of ADP's systems and money movement platforms; determine if escalation is required.
- Process alerts and events towards resolution and support critical incidents through standard applications and processes.
- Follow documented technical and management escalation processes to escalate up to the CIRC leads/managers, as well as other BUs and stakeholders as quickly as possible.
- Communicate alert progress status though the use of standard tools
- Conduct technical analysis and assessments of security related incidents
- Support incident response work streams, as directed by supervisors and managers
- Coordinate with other CIRC units, Content Development, and Threat Intel teams when needed
- Maintain situational awareness of incidents from other units/organizations that may require CIRC involvement
- CIRC hotline monitoring and documentation
- Help develop, document, and formalize a standardized global incident response processes across the ADP organization, as directed by supervisors
- Performs correlation of IOFs and IOCs
- Help define, build, test, and implement correlation rules that support the monitoring and enforcement of the ADP security policies, as directed by supervisors
- Produce metrics that support GSO's strategic direction.
- Develop and maintain a liaison relationship with other CIRC units, T&IM teams, and other organizations within the GSO, and the Business, among others
- Provide complete and detailed information to next shift during handoff. Ensure that next shift is fully equipped with information needed to handle the incident before disengaging. Introducing next shift team member to the technical support teams for proper hand over.
- Be part of the team to generate daily, weekly and monthly reports and identify areas of improvement.
- Perform other duties as assigned
COMPETENCIES
- Acting in ways that helps deliver results in a diverse and changing environment.
- Sharing ideas and information across diverse audiences and identities to drive our business.
- Solving day-to-day problems in a way that keeps the overall benefit to ADP in mind.
- Delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging.
- Taking ownership of one's own professional growth and development to better contribute to ADP's goals.
- Working effectively with others throughout ADP to achieve shared goals and unmatched results.
- Maintaining focus to deliver results in a fast-pace and diverse environment.
- Holding self and others to the highest personal and professional standards, becoming a role model for ADP's vision and values.
- Uphold highest level of confidentiality.
- Demonstrating attention to detail, sense of urgency, and self-motivated discipline.
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A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
