職務内容
ADP is hiring a Project Manager II (in Miami only). In this position, you'll be responsible for the successful planning, coordination, and implementation of projects within My Life Advisor to ensure business goals and objectives are accomplished within designated timeframes and budgets.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
Responsible for the successful deployment of enhanced or new ADP products on time and with high quality utilizing Project Manager Standards aligned with the PMP or other professional standards. Responsible for organizational alignment across all functional areas (Development, Implementation, Service, Training, Marketing, Sales, Etc.). Responsible for forming the project team and monitoring their activities. Ensures milestones are successfully met through the management of project activities, tasks and coordination of resources. Responsible for directing Pilot and Rollout activities to assure quality and HRO acceptance.
ESSENTIAL RESPONSIBILITIES:
- Project manages the deployment of new ADP products and subsequent product versions and releases. Manages a project team from all TotalSource functional areas (Implementation, Service, Training, Documentation, Marketing, and Sales) to assure organizational readiness. Manages the project's scope (requirements and quality), develops and manages the overall project plan and monitors changes. May revise estimates and milestone dates in response to a change in scope during the project. Communicates and gains approval from Sr. Management for all changes that have measurable impact to the project plan.
- Coordinates and communicates with the Regions through Product Champions that are assigned by each Region. Assures that Sales is receiving communications through Marketing. Communicates with Sr. Management as appropriate.
- Identify all risks to the scope, quality and schedule. Develops options and strategies to mitigate risk and keep the project on schedule with high quality. Documents these risks and mitigating strategies and publishes them to project team members and Sr. Management.
- Clarifies organizational priorities from the Project Sponsor in terms of Scope (Features/Functionality required), quality levels (acceptable or desirable) and schedule. Manages the project and makes decisions according to these overall priorities
- Develops and communicates the project plan tasks through MS Project, Excel, or other agreed upon tools and assigns tasks to the appropriate team member. Tracks team members on project task execution and escalates when members miss or believe they will miss significant plan milestones.
- Facilitates regular project team meetings. Receives regular updates from all team members. Tracks all issues on an issue log and assures that all issues are resolved. Escalates when necessary. Conducts side meetings and working session, as needed, to resolve issues.
- Defines the QA, Field Test and/or Pilot strategy to assure the desired quality and reduce risk to clients (internal or external). Defines QA, Field Test and Pilot resources and assures that appropriate resources are assigned. Recruits Pilot regions and clients and makes sure that clients sign a Pilot agreement. Monitors quality at every stage to make sure that significant issues are resolved timely.
- Assists Product Manager in defining the rollout strategy and schedule. Assists with facilitating on site or Webinar Management Overviews to assure that all Regions and other appropriate organizations are ready to sell, train, implement and support the enhanced or new release. Continues to formally and informally communicate with the Region and Division for several months after rollout and other areas after rollout to get additional feedback form the regions and the clients to enhance the deliverable.
- Continues to manage future project phases and releases as needed.
- Performs Business Analysts duties as required
- Proven ability to successfully lead projects, as assigned.
- Receives minimum supervision with the ability to work independently within established parameters. Generally works under deadlines and subject to heavy workloads.
- Errors, bad judgment, team leadership, and project delays can cause delay, expense and disruption to project(s) status.
- Regional, Client, and Satellite Office Travel (overnight): twice a year to other ADP locations
- Results Oriented: Takes personal ownership for achieving the highest levels of personal and organizational performance in order to help the overall business achieve their goals (Sales, Revenue, Starts, NOI, Expense, Retention - Quality). Accountable for meeting project schedule, achieving quality goals, and assuring organizational alignment.
- Approach to Work: Willing and able to take on diverse projects and tasks, as assigned, that are priorities for the business. Displays energy and initiative. Takes ownership for defining priorities and utilizing project resources. Accepts feedback professionally and constructively.
- Collaboration/Teamwork: Works effectively with project team that is outside the formal line of authority to meet project objectives.
- Client Focus: Understands the perspective of the client and takes actions to integrate their needs with the products and strategic direction of ADP. Works closely with Marketing, the Regions, and directly with clients to get continuous feedback.
- Detail orientation: Tracks and documents all project open items and tasks. Follows up to assure on time completion by the assigned resources. Conducts working sessions and meetings, as necessary, to address larger cross functional issues.
- Follows Project Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, and Communication Management.
- Project Management/Planning: Establishes and manages project plan. Accomplishes project requirements by monitoring results, controlling resources and modifying project plan. Overcomes unforeseen obstacles/barriers. Anticipates resource needs, identifies and tracks detailed tasks, sets priorities, defines dependencies, and schedules activities. Conducts regular Project Meetings to track progress.
- Building/Managing Teams: Organizes, gains the involvement of, and manages project teams from all functional areas to accomplish specific project and organizational goals. Monitors team activities and escalates issues, where needed, to maximize department results. Uses excellent verbal and written skills to maintain plans and issues logs.
- Problem Analysis/Resolution: Gathers information on issues to construct options and either make decisions or recommend options to Sr. Mgmt, as appropriate. Anticipates, identifies, and resolves problems in a timely manner. Assigns tasks to appropriate cross functional resources and follows up.
- Works well under pressure and has a high tolerance for stress. Must possess excellent organizational and time management skills for managing multiple, diverse and conflicting activities. Must possess excellent communication, presentation and facilitation skills.
- Minimum of 3-5 years of Project Management experience
- 1-2 years of experience in progressive structured analysis
- Expertise with Microsoft Office, Microsoft Project and Visio
- Experience with project management tools and structured methodologies
- Excellent organizational, planning and time management skills for handling multiple and conflicting activities
- Ability to think independently and make decisions
- Strong presentation and communication skills to support Senior Leadership
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
- Good working knowledge of Project Management software a plus
- PMP or equivalent professional project management certification preferred
- Knowledge of functional area and related company products
- Capacity for building relationships both internally and externally
- Strong focus on client service
- Capacity to effectively manage a team
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
