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276459

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Client Service

Benefits Specialist

Norfolk, Virginia, United States
Tandr Service Mast Alt
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職務内容

ADP is hiring a Benefits Specialist I. In this position you will support the complete administration of the health, life, dental, vision, disability, voluntary benefits, flexible spending accounts, health savings accounts and other benefit programs for ADP TotalSource and the Business Risk Evaluation (BRET) process. Responsible for benefit plan data management, including system updates and testing to support plan benefit designs, rates, COBRA, FSA, HSA and Open Enrollment. Ensures compliance with Section 125, ACA, FSA, HSA, COBRA, HIPAA, and FMLA as well as other applicable state and federal benefit laws. Supports the internal client (Sales and Service) by interpreting and providing guidance on business rules and applicable laws.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

RESPONSIBILITIES:

  • Accountable for all system implementation, benefit plan design build and rates presented to clients and worksite employees.
  • Liaison with assigned national and/or regional carriers on day-to-day operations; serves as subject matter expert for respective carriers and products.
  • Adheres to strict deadlines for Open Enrollment.
  • Manages weekly carrier calls by coordinating with various benefit areas and finds resolution to issues that arise.
  • Supports other team members' carriers as needed.
  • Supports team with the plan system setup, including all input and output/fulfillment associated with the implementation of new carriers, new products, regulatory developments and procedural changes.
  • Performs testing and verification of new system enhancements and services.
  • Performs Open enrollment and Year End processing project work.
  • First tier resolution for field support on benefit interpretation, client or worksite employee escalations. Supports Field Services, Employee Service Center, Implementation and Sales with benefit related questions and issues.
  • Responsible for content management on SharePoint as the primary source for the service teams, and other tools utilized to accurately identify benefit plan offerings to worksite employees.
  • Manages product implementation, renewal negotiations, rate tier strategy, adherence to timelines, tracking and reporting, develop and deliver benefit plan trainings to associates.
  • Develops benefits business rules and standard operating procedures.
  • Provides consulting/technical advice on complex issues.
  • Collaborates with Broker Partner on renewal documentation, validation of rates, training, business rules, escalations, and more complex resolution issues.
  • Benefits Solutions Group subject matter expert in plan design, administration and regulatory compliance.
  • Ensures compliance with Section 125 Internal Revenue Code, ERISA, ACA, FSA, HSA, COBRA, HIPAA, FMLA, USERRA and any other applicable city, county, state - federal benefit laws.
  • Develop and conduct training on benefit related policies, benefits business rules and products.
  • Defines and manages policies and procedures that support the organizational business benefit operations.
  • Accountable for the process for gathering and analyzing data to meet government requirements applicable to the Health - Welfare Program, and Employer related filings, including Form 5500 filing, state required filings (San Francisco Ordinance and Mass Fair Share Contribution), EEO-1 annual report, and other applicable laws.
  • Conducts Section 125 non-discrimination testing of the Flexible Spending Accounts (FSA) and facilitates communication of testing results to internal counsel and senior management.
  • Ensures Summary Plan Description (SPD), Summary of Material Modifications (SMM), Summary Annual Reports (SARs), Summary of Benefits and Coverage (SBC), and all annual benefit notices are met in accordance with federal and state laws.
  • Accountable for reporting accuracy and meeting deadlines for filing requirements to be met by the organization.
  • Travel (other than driving) 10-15% of time based on business needs.
  • Performs other related duties as assigned

QUALIFICATIONS REQUIRED:

  • 1 to 2 Years of Directly Related Experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Bachelor's Degree or its equivalent in education and experience
  • Major Area of Concentration Business, Human Resources or related field
  • HR, Benefits and/or Payroll experience is a plus
  • CEBS or CBP, PHR/SPHR Certifications
  • Customer service and prior benefits experience
  • Strong knowledge of federal, state and local laws pertaining to HR and Benefits Administration
  • Ability to interact with all levels of an organization.
  • Ability to build internal and external relationships and provide excellent customer service.
  • Excellent Communication Skills-Verbal, Listening and Written
  • Ability to make decisions and judgments utilizing strong analytical and problem solving skills
  • Ability to work independently and in a team environment.
  • Highly adaptable.
  • Demonstrated ability to multi-task.
  • Must be able to work under time constraints and deadlines, while being highly organized and having excellent attention to details.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

ADP について

ADP は、人事、給与、人材、勤怠、税務、福利厚生を統合したクラウド型の人的資本管理(HCM)ソリューションを包括的に提供するグローバル企業です。また、業務アウトソーシングサービス、データ分析、コンプライアンス支援においても業界をリードしています。私たちは、ここで働く一人ひとりが、会社のコアバリューを大切にし、自由にアイデアを出し合い、イノベーションを促し、帰属意識を感じられる…そんな地に足のついた企業文化を育むうえで最も重要な存在だと信じています。私たちの取り組みは、数多くの権威ある団体から評価されています。 ADP の受賞歴と評価について、詳しくはこちらをご覧ください。.

ADP で働く理由

ここに、すべてが揃っています。自分を高め、惜しみなく分かち合い、挑戦し、変化を生み出す場所。実績と信頼を誇るグローバルリーダーと共に、あなたのキャリアを育み、誇りを持って働ける場所。

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インクルージョンとダイバーシティ

ADP は、多様な考え方を尊重するインクルーシブな環境こそが素晴らしいアイデアを生み出すと信じています。それがまさに、ADP ならではの企業文化の基礎となっています。

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企業の社会的格差是正支援

地域社会を支えるボランティア活動への参加や、思い入れのある分野への寄付を通じて、ADP は従業員一人ひとりの社会貢献を後押ししています。ADP では、ギフト・マッチング・プログラムを提供しています。社会に対してより大きな変化を生み出す、もう一つの方法です。

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Life @ ADP(ADP で働くということ)

職場に「いつも通りの一日」なんて存在しません。毎日が新しい挑戦の連続です。私たちは協働すること、仕事の意義、そして仲間とのつながりを大切にしています。世の中に良い影響をもたらし、ともに未来を創造し、「常に人のためにデザイン(Always Designing for People)」という言葉に本当の意味での「人」を込めています。

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