職務内容
ADP is hiring a GlobalView Sr. Lead Consultant for our Project Service Team.
ADP GlobalView is leading the Global Payroll and Time market in the World and provides services to multi-national clients looking for outsourcing solutions. The GlobalView Organization is committed to providing world-class service to all clients by hiring, developing, and retaining qualified service professionals, treating each client contact as a service opportunity, and delivering outstanding customer care to client associates.
ADP GlobalView aims for the highest standards and modern approaches in how it organizes itself, engages associates, and delivers work. Business agility is critical for our organization, and the Lead Consultant plays a significant role in this. Functional payroll resource driving client projects (configuration, testing, etc.); Strong client consultation skills, focus on delivering quality; continuous learning environment; training mentoring others, ability to handle multiple projects at a time.
Essential Duties & Responsibilities:
Analysis & Consultation:
- Implement the client’s solution using ADP’s Implementation Methodology and the ADP GlobalView product (based on SAP).
- Perform blueprinting workshops to gather information on the client’s requirements.
- Design and document the client’s solution including their business requirements and any program specifications required according to ADP’s documentation guidelines.
- Take ownership of issues & gaps between client requirement and ADP GV template and work with other GV streams/areas to resolve them.
Integration & Testing:
- Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
- Provide sample test scripts to enable Project Services clients to adequately test the solution.
- Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
Product Knowledge:
- Possess the HR and payroll knowledge and the necessary competencies to deliver the value to ADP’s clients.
- Maintain up-to-date knowledge of the ADP GlobalView template and ensure that the template is adhered to.
- Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
Project Planning/Management Activities:
- Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
- Liaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
- Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
- Knowledge of support methodologies including usage of an Issue tracking system.
- Keep client’s blueprints, configuration worksheets, client specific configuration documentation up-to-date.
- Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
- Perform Quality Assurance reviews on blueprints and configuration of the client’s system.
- Additional duties as required.
- This position requires 10% of travel activity.
Qualifications Required:
- Must have 5-7 years of proven SAP Payroll consulting experience in the US required.
- Must have configuration knowledge / consulting skills for at least two applicable SAP functional areas.
- Must be proficient in configuring.
- Must have solid functional / blueprinting knowledge.
Preference will be given to candidates who have the following:
- Proven ability to annually lead Multi Country HR/Payroll implementations.
- Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.
- Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results.
- Analytical thinking problem solving skills — work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships, and implications.
- Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution.
- Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project, and Visio to effectively update and maintain documentation / training / demonstrations
- Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.
- Good business process knowledge of SAP module being implemented.
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A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
