Technical Roles

Req Number: 173857
Category: Implementation
Posted Date: April 4, 2019

Work Location(s): Bucharest, Bucuresti, RO

Administrative Payroll Parameter Specialist

* Reading and understanding operational and technical specifications for development

* Estimating development workload

* Creating programmers

* Testing programmers and consulting deliverables attesting to tests undertaken

* Performing incident correction detected following internal or client handover

* Drafting reports on activities to be issued to management and indicating difficulties

The application domain primarily concerned will be that of administrative payroll management (GAP) in the ADP Link Premium Offer.

Siebel & BPMS Support Specialist

* Participate in the deployment of Siebel, BPMS & Medallia by providing support for Siebel environments (Production and test environments) for ADP France.

* Work in collaboration with associates in France, other support team members and also be the point of contact for support cases .

* Responsible for Tier1 support and should be capable of validating, analyzing the issue

* Escalade to Tiers 2 support to investigation

* Follow the progress of resolutions

* Documentation writing

* Contribution for the release testing

Implementation Consultant (NAS Migrations)

* Consult with clients to deliver a comprehensive ADP solution

* Guide and drive the client towards the best solution for their business needs

* Analyze existing systems, interface requirements, business processes

* Utilize broad knowledge to recommend solutions to the client when appropriate

* Understand client business issues and concerns and recommend and implement appropriate solution

Client Service Consultant — HR Solutions

* Undergo Product training, maintain up-to-date knowledge and evolve alongside the HR Solutions Communicate with the Principal Consultant / customer contacts to understand in-depth technical aspects of the customer’s requirements Ensure that the implemented functionality is thoroughly tested and delivered on time

* Provide technically accurate and sustainable resolutions to client reported problems and document these for future reference Function as a liaison between the Principal Consultant and the team through which client requirements flow Work with the build team consisting of Consultants/ Associate Consultants and develop complex bits of functionality Develop and maintain excellent relationships based on trust and credibility with all our customers Help in continuously improving the support service to maintain a high level of customer satisfaction.

* Work with implementation and product development teams around the globe to identify and report defects


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