Work Location(s): Chennai, Tamil Nadu, IN
§ Work in UK shift timings (Work Hours : April to October 1.30 PM to 10.00 PM and November to March 2.30 PM to 11.00 PM)
§ Understand the process and work methodology followed in the department.
§ Understanding process flow diagrams and standards applied to satisfy business requirements.
§ Work on client projects as and when assigned under the guidance of the supervisors.
§ Tasks can vary from customising the in-house web application to suit client’s processes, branding, demonstration of the process built for the client’s mainly in UK, querying databases and / or migrating employee related data.
§ Any additional tasks assigned by the Team Leader / Department Manager.
§ Fresh Graduates / Post Graduates in Engineering / Computer Science / Computer Applications
§ Exposure in technical support / product support / maintenance and / or to international environment / customers will be an added advantage
§ Excellent communication skills with a neutral accent and clear enunciation§ Excellent logical and problem solving skills
§ Good knowledge of Microsoft Word, Microsoft Excel and SQL / Database Querying is a must.
§ Not required to code in any programming language, though academic knowledge of RDBMS, programming language like C, C++, Java, VB, HTML, Java/VB Scripting is essential
§ Flexibility to work in any shift pattern (including weekends if business demands) and follow UK Bank Holidays
§ Ability to work both independently and as a team player with a positive attitude
§ Quick adaptability with an openness to learn and develop
§ Customer focus