ADP is hiring a Project Analyst II. In this position you will use analytical skills, the Project Analyst is responsible for conducting and at times leading a variety of division initiatives including process and procedure re-engineering, product design and development, one-time campaign initiatives, often including both the functional and technical aspects of the project. The Business Analyst is responsible for conducting detailed analysis sessions and solution design documentation with taskforce members from multiple business disciplines throughout the TotalSource organization and acts as a key liaison with ADP affiliates or third party vendors in both solution design and execution.
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- Provides user-oriented, subject matter expertise input into the design and development of new product, features and processes.
- Defines project objectives and gathers business/system requirements with users.
- Develops and documents design alternatives to satisfy user, business, statutory and system requirements.
- Presents alternatives to users and impacted areas to facilitate design decisions and gain consensus.
- Conducts structured analysis according to standardized procedures and prepares detailed analysis documents.
- These documents serve as input to the creation of program specifications, test plans, user and system documentation.
- Conducts QA and testing of change requests and other projects as necessary, presenting final results to users and all impacted areas to obtain sign off.
- Provides assistance to the IT organization by troubleshooting and resolving problems and explores opportunities for enhancement and improvement.
- Maintains a broad knowledge base encompassing the evolving TotalSource application product set.
- Provides information and explanation to users and support functions within the TotalSource environment.
- Participates in the development of schedules by providing estimates regarding individual analysis tasks.
- Assists management in project tracking by providing regular, comprehensive status reports on work progress, effort, etc. relative to strict project deadlines.
- Provides ad hoc reporting assistance as needed.
- Establishes a Pilot plan and solicits Pilot clients through the regions. Makes sure Pilot clients and Pilot regions are fully informed. Facilitates the Pilot Process & integrates feedback from Clients and the regions.
- Formally rolls out projects to all regions either in person or via webinar. Follows up on the rollout process and assures that regions are educated and product deficiencies are corrected in future phases.
- Works on other short duration or one-off assigned projects and/or performs other duties as needed.
- Works on fairly complex systems analysis assignments. Gathers and analyzed information for developing and modifying specifications.
- BA/BS degree (major in Business or Information Sciences preferred) OR technical training equivalent OR an equivalent in education and/or experience required.
- 2-4 years progressive structured analysis or systems analyst experience.
Regional, Client, and Satellite Office
- Travel (overnight): 25%
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
- Requires strong interpersonal skills, good presentation and communication skills and analytical ability and a considerable aptitude in human relations.
- Proficient in the following (or related) computer programs: Microsoft Office Suite including Excel, Word, Internet/Intranet. etc.
- Strong knowledge of SQL Query and Project Management software preferred, Altreryx and Tableau.
- Strong Data Analytics experience.
- Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously.
- Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise.
- Product Knowledge: Demonstrates through knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit’s needs (Enterprise, WGPS).
- Problem Analysis / Resolution/Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner.
- Teamwork: Partners with fellow associates, supervisors, and departments: contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.
- Presentation Skills: communicates with customers and associates professionally and effectively.
- Relationships: Successfully communicates with individuals at all levels of an organization (Internal and External)
- Communication skills: Ability to prepare written documentation and use appropriate email etiquette. Utilizes collaboration skills to gain consensus.
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