Work Location(s): Louisville, KY, US
Responsible for creating and maintaining system processing for clients, vendors and other ADP product areas. Interfaces with internal and external clients to resolve escalated issues and answer product and process questions. Develops and implements complex configuration solutions to the application and resolves daily processing issues for multiple custom client databases. Troubleshoots complex issues, develops solutions and recommendations. Utilizes data analysis techniques including, but not limited to writing queries and reports.
Provides operational support for clients after the ADP product has gone into production with the client. Develops and determines best methods to accomplish successful delivery of solutions. Applies tools and testing methods to processes in order to consistently produce error free results in a timely manner.
Bachelor’s Degree or equivalent in education and experience
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