Client Service Associate

Req Number: 6003666308142019
Category: Client Service
Posted Date: August 16, 2019

Work Location(s): Barcelona, Cataluña, ES

Main responsibilities / activities of the role:

  • Tracing 
  • Maintenance
  • Daily Management
  • Calendar Process
  • Process Management
  • Preparation of Payroll
  • Operation Schedule
  • First and second Payment
  • Closure
  • Customer communication
  • Questions/requests from customers
  • Process final period income
  • Implementation of new costumers and Transfer Services PS to MS
  • Implementation of Add-ons


  • Universitary: Labour Law/Human Resources/ADE/Business Management
  • 4 years in the management of clients in similar positions
  • A3nom knowledge
  • IRPF Spanish models: 111 & 190
  • Advanced Excel & Microsoft Office
  • More than 500 payroll slips experience and HR
  • Social Security
  • English is a plus

Critical Skills / Competencies

  • Analythical and methodical
  • Organizational skills
  • Proactive and tensile strength
  • Efficiency and problem solver
  • Stress tolerance
  • Ability to work under pressure
  • Flexibility and Communicational skills
  • Service Orientation
  • Knowledge of HR and Payroll Application
  • Extensive knowledge in office
  • Knowledge of the analysis phase in project Management

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