Popis
The Associate will be a part of the Global Finance ? Order Management NL team working to support our primary stakeholders ? Contract Management Netherland team in ADP. The job profile demands have to end to end knowledge of Order to invoice process. Have to work closely with sales team on their query. Should be well versed with SFDC, Oracle, Siebel applications, with knowledge of Microsoft Excel. Must be able to work with multiple systems, policy documents and functional areas to proactively support in daily business. Review and interpret exceptions ensuring all aspects of valuation have been considered, load appropriate adjustments to the systems. Sales Compensation is a derivative of Order Entry and Billing and therefore requires a well-versed knowledge of those processes to determine proper course of action to correct sales order. Utilize Salesforce.com & CPQ to respond to sales inquiries with a focus on thorough explanation of issue and resolution ensuring Stellar Service with below roles and responsibilities: ? Booking of sales order ? Accurately calculate and review Roll call amount ? Customer Maintenance ? Client Setup ? Billing Setup ? Client termination ? Provide support for escalation/high priority deals under defined and stringent timelines ? Audit ##LI-DNIQualifications: Bachelor?s Degree (B.Com, M.com) ? Required Basic Requirements: ? 3-6 years of related work experience ? Strong communication skills (written and verbal) ? Team player, acts with a sense of urgency and can work cross functionally across different activity. ? Flexible and adaptable to changing business needs and requirements ? Expertise with MS Excel and software tools like Oracle, CRM (Clarify/SIEBEL) Preferred Requirements: ? Experience of having worked in a OTI ? Organized and able to work independently ? Look for opportunities to improve business processes, systems
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