Requisition #: 65076
Job Title: Performance Consultant
Country: United States
Employment Status: Full Time
(Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful Expertise is a core value at ADP and in TotalSource we have built the largest Professional Employer Organization (PEO) in the country using that expertise. We provide our clients, small to mid-sized companies, with an integrated suite of HR management solutions – everything from payroll to benefits, HR compliance and HR support. Did you know that over 95% of our small business clients are not only satisfied with ADP’s services but would recommend ADP to someone else? How would that kind of success impact your career?
Responsible for planning, directing and delivering performance consulting service in support of the business unit objectives. Collaborates with other Performance Consultants and stakeholders to analyze, clients and associate performance needs, gaps and causes.
Works with the clients to ensure measurements for evaluation are identified, agreed to and in place to capture the effectiveness of the implemented training interventions.
Routinely reports back data/findings and progress to the client to ensure learning interventions continue to support and positively drive towards desired outcomes.
Directs and manages the learning intervention throughout its lifespan and shares responsibility with the client to ensure it is administrated and managed well. Provides feedback and coaches the business on issues related to learning interventions. May develop targeted content as boosters/reinforcement sessions. Follows a standard L&P consulting methodology.
Supports Senior Director of LSG and/or other Performance Consultants in the implementation of learning interventions that impact various business units. As a member of the LSG team, acts as the strategic business partner for Learning and Performance (training) to business leaders. Proactively collaborates with senior leaders (client) to define desired performance outcomes and drivers.
Recommends strategic and tactical learning interventions to client for review, selection, implementation and evaluation. Partners with CREs HRBPs, other ADP Learning & Performance ,colleagues and outside vendors to uncover , leverage and/or develop learning interventions.
Collaborates with the client to ensure measurements for evaluation are identified, agreed to and in place to capture the effectiveness of the implemented training interventions.
Partners with and shares responsibility with client for change management associated with the learning intervention. May facilitate initial and reinforcement sessions with client to transfer skills needed to promote and sustain ongoing performance related to the learning intervention..
Strategic business partner: Works with business unit management to assist in achieving mission and objectives through performance consulting services. Responsible for assigned internal client group(s). Anticipates business unit needs and recommends effective solutions. Coaches senior and mid-level managers and provides them recommendations for action to improve organizational performance.
Human performance improvement: conducts business, performance and cause analysis. Selects and implements learning interventions to enhance associates' performance and business results in line with business unit strategies and goals. Identifies and recommends other interventions needed to enhance associate performance such as role clarification, process standardization, management feedback and coaching, etc.
intervention administration: Directs and manages the implementation of the selected learning interventions from selection through implementation, evaluation and reinforcement making sure it is administered and managed well. Partners with business unit to strategize and implement change management associated with intervention. Measurement & Evaluation: identifies and defines success measures for interventions. Gathers and analyzes data, reports findings and communicates suggested actions on a continuous basis. Relationship building/management: Builds and cultivates relationships within the Business Units, HR Business Partner team, Learning & Performance and external preferred vendors.
Learning Liaison: Serves as assigned business units' primary point of contact for associate learning-related needs and opportunities. Communicates BUs' needs to Learning & Performance organization to ensure L&Ps strategies, goals and priorities are aligned with BU objectives. Regularly updates BUs on learning opportunities and services available through L&P, LSG and other ADP learning organizations. Helps to tailor LSG wide learning initiatives to unique needs of each BU. Experience, Skills, Academic:
Degree or equivalent in education and experience: Bachelor's degree. required. Masters in organizational development preferred.
Human Performance Improvement certification a plus.
Exeprience in Faciliation, performance and root cause analysi
Ability to build relationships with business units, HR Business Partner Team and external Vendors and Clients.
POSITION CAN BE LOCATION IN MIAMI, FL, AURORA, COLORADO, ALPHARETTA, GA or SALEM
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions. ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
LISVCTD Job Category: Training
Area of Interest: ADP Product Training
Locations: United States, Alpharetta, GA
United States, Aurora, CO
United States, Miami, FL
United States, Salem, NH