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Bilingual French \ English Performance Improvement Consultant

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Requisition #: 72016
Job Title: Bilingual French / English Performance Improvement Consultant
Country: Canada
State: Quebec
City: Montreal
Employment Status: Full Time
Job Responsibilities:

Cobalt, a division of ADP is seeking a Performance Improvement Consultant.

The Performance Improvement Consultant II, develops, manages and grows strategic dealer relationships through in-store consulting. Job responsibilities include:

  • Delivering educational sessions on sales and service best practices and digital marketing through in-dealership consulting.
  • Supporting digital marketing program participation of high-profile, influential dealers through email, phone and in-dealership visits.
    Managing assigned strategic accounts through digital marketing education, sales and fixed operations process improvement along with issue resolution to improve dealer temperature rating, site usage and services penetration.
  • Growing strategic OEM dealer relationships through in-store digital marketing strategy sessions, process improvements and marketing offerings to gain buy-in and support from market and OEM influencers.
  • Documenting all assigned account activity to cross-functional teams of Enterprise Sales, Field and Inside Sales, Client Services, Product Management, Product Marketing and Strategic Marketing to successfully execute program goals.
  • Developing dealer relationships that produce strategic dealer advocates for reference accounts and case studies along with both written and video testimonials for our suite of digital marketing services.

Experience, Skills, Academic:

- A highly effective person in this role will have a 10+ year history in the automotive industry with a least 5+ years of retail automotive experience in a management role.
- They should possess knowledge of automotive dealership business processes including sales, fixed operations and business development processes as well as digital marketing knowledge.
- Previous consulting experiences in an automotive environment as well as small group presentation and facilitation abilities are essential to success in this role.
- The role requires strong relationship building and the ability to adapt to multiple types of personalities within a dealership. Strong communication abilities are essential in this position.
- The ability to make sound judgments when dealing with strategic accounts is critical.
- This role requires a Bachelor's degree. Candidate must be able to fluently speak both French-Canadian and English



Job Category: Digital Marketing
Area of Interest: Consulting
Locations: Canada, Quebec, QC
Canada, Virtual,
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