Requisition #: 68285
Job Title: Benefits Coordinator
Employment Status: Full Time
Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency – Automatic Data Processing Insurance Agency, Inc. – we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP’s services but would recommend ADP to someone else? How would that kind of success impact your career?
Insurance Solutions is a full service Health and Benefits Solutions Insurance Agency responsible for growth and retention of ADP's block of group (and some individual) insurance clients. Insurance Solutions is an integral part of ADP's broader value proposition, complimenting the core payroll services to enhance the client experience and broaden the suite of services available to ADP clients.
We are actively searching for a Benefits Coordinator to join our Insurance Solutions Team
As a member of the Client Services Team, the successful candidate will assist in compliance-based client services and growth of our business. Relying on past group insurance industry experience, strong business acumen and a can-do attitude, this individual will promote positive client experiences and client retention. This is to be accomplished by providing stellar service to internal and external stakeholders including clients during the implementation and ongoing service phases of group benefit programs.
This individual will perform implementation of new groups, ongoing administration and data management for clients. Finally, the successful candidate will oversee/mentor more junior staff and will participate in activities that maintain, support and improve compliance-based processes/infrastructure.
BENEFITS COORDINATOR RESPONSIBILITIES
Providing best in industry client services that ensure regulatory-compliant group benefit program implementation and ongoing administrative support of group benefit programs:
-Initial set-up and ongoing processing of eligibility, premium and policy change/updates
-Ensure all client databases as well as all client files/records are kept current and accurate.
-Resolve client concerns and inquiries (including benefit management system-related issues) , thoroughly, effectively and timely manner respecting standard turnaround times
-Coordinate with other staff for operational support activities of the unit
-Assist in preparation of reporting in relation to client calendar of events Experience, Skills, Academic:
-Support product development, maintenance and other miscellaneous operational matters
Post secondary education or equivalent combination of education & experience
Knowledge, Experience, and Skills:
-Minimum 2 or more years of Benefits Administration Experience in either a consulting firm, third-party administrator, group insurer or employer benefits administration department
-Ontario LLQP (Life, Accident and Sickness insurance) licensed, if not currently held, must obtain LLQP licence within the first three(3) months of hire.
-Excellent accuracy, time management with ability to with tight timelines and fluctuating workload, problem solving and organizational skills.
-Excellent attention to detail
-Strong customer service and oral and written communication skills
-Advanced knowledge in MS Office ( Word, Excel, and Outlook)
-Group Benefits Associate(GBA) Certification
-Bilingualism( English & French)
We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer
NOTE TO APPLICANTS
Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check Job Category: Insurance
Area of Interest: Health
Locations: Canada, Toronto, ON